Kershaw County News

KERSHAW COUNTY 911 COMMUNICATIONS OFFICERS RECEIVE STATE AWARDS

Post Date:11/08/2019 9:50 AM

PRESS RELEASE 
FOR IMMEDIATE RELEASE
November 7, 2019

Media Contact    803.425.1500
Lauren Branham Reeder
Public Information Officer
Lauren.reeder@kershaw.sc.gov 

KERSHAW COUNTY 911 COMMUNICATIONS OFFICERS RECEIVE STATE AWARDS

Kershaw County, SC – Out of the five awards presented each year at the Association of Public Safety Communications Officers/National Emergency Number Association Workshop, three of them were awarded to Kershaw County 911 Communication Officers.

Patricia Crawford, Mark “Bubba” Hinson, and Daisy Faulkenberry earned honors at the state event last month in Myrtle Beach. “For three of the five awards to be presented to Kershaw County is a testament to the dedication of our 911 team,” stated Gene Faulkenberry, Kershaw County Safety and Emergency Services Director.

Crawford was named Director of the Year for the work she has implemented since becoming director less than a year ago to include increasing training for employees, creating an Events Team and Field Ops Team, launching a new mapping software, and certifying all 911 staff in CPR and Stop the Bleed. Before becoming director in 2018, Crawford began her career with Kershaw County 911 almost 22 years ago as a dispatcher and then shift supervisor.

Hinson earned the honor of Trainer of the Year for his work as 911’s Training Officer since November 2018. Since that time, Hinson has updated training manuals and worked many hours to improve the current CAD system used by 911 to create better efficiency for staff. This includes creating shortcuts and adding/updating the paging system for fire. One of biggest CAD implementations Hinson completed this past year is a points system along the interstate to make it easier for 911 communicators to dispatch appropriate locations points to first responders resulting in reduced response times.

Daisy Faulkenberry received the Palmetto Award for her 24 years of dedication within the 911 Communications Center. Team members of Faulkenberry stated “Daisy is there at the drop of a hat when called and won’t leave until all is settled. She is a person you can count on for emergency and non-emergency coverage and is always there to help one of our staff who may be going through a hard time. Daisy is truly the picture of a Public Safety Communications Professional.”

“Congratulations to Patricia, Bubba, and Daisy for their well-deserved recognition,” said Vic Carpenter, Kershaw County Administrator. “Kershaw County is blessed to have such dedication and service within our 911 Communications.”

PHOTO CAPTION (from left to right): Mark “Bubba” Hinson, Patricia “Trisha” Crawford, Daisy Faulkenberry.

###